It is located in the heart of El Médano. Seven minutes from the South Airport (Reina Sofía), 15 minutes from the Port of Los Cristianos, steps from the beach and multiple dining and recreational options.
We offer 21 rooms with a choice of one double bed or two single beds. All rooms have air conditioning, TV, executive fridge and balcony. On the top floor we have 3 fully equipped apartments with large terraces.
Yes, it can be provided subject to availability and prior reservation, at an additional cost for the entire stay. If you have not reserved it in advance, please enquire at reception, where we are always happy to accommodate your needs.
Yes, this service has an additional cost. To sign up for it, you must do so in person at reception during opening hours or by emailing reservas@hotelventus.com, where we will send you the instructions.
We do not offer this discount. All our customers receive a 5% discount when booking directly through our website: www.hotelventus.com. Simply enter the promotional code mentioned there during the booking process.
Yes, our customers receive a 5% discount when booking directly through our website: www.hotelventus.com. They just need to enter the promotional code mentioned there.
You must process your request directly with the sales channel through which you contracted the service. This includes cancellations, date changes, among others.
For reservations made directly with the hotel (website)
If your booking was made on our website, please contact us directly at reservas@hotelventus.com and we will be happy to assist you.
For bookings made through other sales channels: Booking, Expedia, Airbnb If your booking was processed through Booking, Expedia, Airbnb or any other sales channel, any changes or requests must be handled directly through them.
For reservations made directly with the hotel (website)
If your booking was made on our website, please contact us directly at reservas@hotelventus.com and we will be happy to assist you.
For bookings made through other sales channels: Booking, Expedia, Airbnb If your booking was processed through Booking, Expedia, Airbnb or any other sales channel, any changes or requests must be handled directly through them.
In both cases, remember to check the cancellation policies first.
Free cancellation: cancellations made more than 48 hours before check-in time (3:00 pm check-in).
No refund: cancellations made less than 48 hours before arrival time (3:00 pm check-in)
This may be possible depending on availability and subject to prior notice. This service incurs an additional charge depending on the departure time. Please enquire at reception in person or by email.
Yes, subject to availability and prior confirmation. This service has an additional cost depending on the time of arrival. Please enquire at reception in person or by email: reservas@hotelventus.com.
It's very simple. Look in your inbox for the email we sent with the subject line "CHECK IN ONLINE" and fill in the requested information. Once you have completed this process, you will receive the access codes for the hotel, which will make your check-in much quicker and save you any worries about your arrival time.
It is a very simple procedure. The instructions are sent to your email address along with the code once you have completed the online check-in. When you arrive at the hotel, you will simply need to press * on the security doors, followed by the code you received and then #: *CODE#. It works both at the main entrance and in your room.
We recommend that you inform us of your arrival time and check in online. This will allow us to send you an access code that can be used both at the hotel door and in your room. If you are unable to do so, we have a 24-hour contact number for hotel guests, which you can call or send a WhatsApp message to (+34 658 037 688). You will also see a sign at the hotel entrance in different languages informing you of this.
We have a contact number available until midnight for hotel guests, which you should call or send a WhatsApp message to (+34 658 037 688). You will also see a sign at the hotel entrance in different languages providing this information. If you will be arriving after midnight, please notify reception in advance and we will explain how to proceed.
