{"id":1714,"date":"2023-10-09T15:36:29","date_gmt":"2023-10-09T15:36:29","guid":{"rendered":"https:\/\/hotelventus.com\/contacto-2\/"},"modified":"2026-06-19T07:47:47","modified_gmt":"2026-06-19T07:47:47","slug":"frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/hotelventus.com\/en\/frequently-asked-questions\/","title":{"rendered":"Frequently asked questions"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1714\" class=\"elementor elementor-1714\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-57c2c0f e-flex e-con-boxed e-con e-parent\" data-id=\"57c2c0f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-1c14c16 e-flex e-con-boxed e-con e-child\" data-id=\"1c14c16\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ea6a5f4 elementor-widget elementor-widget-image\" data-id=\"ea6a5f4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"445\" height=\"445\" src=\"https:\/\/hotelventus.com\/en\/wp-content\/uploads\/sites\/2\/hotel-ventus-blanco-logo.webp\" class=\"attachment-full size-full wp-image-863\" alt=\"hotel ventus blanco logo\" srcset=\"https:\/\/hotelventus.com\/en\/wp-content\/uploads\/sites\/2\/hotel-ventus-blanco-logo.webp 445w, https:\/\/hotelventus.com\/en\/wp-content\/uploads\/sites\/2\/hotel-ventus-blanco-logo-300x300.webp 300w, https:\/\/hotelventus.com\/en\/wp-content\/uploads\/sites\/2\/hotel-ventus-blanco-logo-150x150.webp 150w\" sizes=\"(max-width: 445px) 100vw, 445px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cdf5fc7 elementor-widget elementor-widget-heading\" data-id=\"cdf5fc7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Frequently asked questions<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a9479f1 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"a9479f1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6258120 elementor-widget__width-auto elementor-widget-tablet__width-inherit elementor-widget elementor-widget-heading\" data-id=\"6258120\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Hotel Ventus<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d5dab2f e-flex e-con-boxed e-con e-parent\" data-id=\"d5dab2f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-2d9421d e-con-full e-flex e-con e-child\" data-id=\"2d9421d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ee6a602 elementor-widget elementor-widget-heading\" data-id=\"ee6a602\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">FAQ<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cc7c821 elementor-widget elementor-widget-heading\" data-id=\"cc7c821\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Hotel \/ Rooms \/ Services<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-622ccc8 elementor-widget elementor-widget-jkit_accordion\" data-id=\"622ccc8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"jkit_accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div  class=\"jeg-elementor-kit jkit-accordion style-shadow jeg_module___6a5c30c6afbd9\" ><div class=\"card-wrapper expand\">\n                <div class=\"card-header\">\n                    <a href=\"#expand-8fab880\" class=\"card-header-button\" aria-expanded=\"false\" data-target=\"#expand-8fab880\" aria-controls=\"expand-8fab880\">\n                        <div class=\"left-icon-group\">\n                <div class=\"normal-icon\"><i aria-hidden=\"true\" class=\"jki jki-plus-solid\"><\/i><\/div>\n                <div class=\"active-icon\"><i aria-hidden=\"true\" class=\"jki jki-times-solid\"><\/i><\/div>\n            <\/div><span class=\"title\">WHERE IS THE HOTEL LOCATED?<\/span>\n                    <\/a>\n                <\/div>\n                <div class=\"card-expand\" id=\"expand-8fab880\" style=\"display:block\"><div class=\"card-body\"><p>It is located in the heart of El M\u00e9dano. Seven minutes from the South Airport (Reina Sof\u00eda), 15 minutes from the Port of Los Cristianos, steps from the beach and multiple dining and recreational options.<\/p><\/div><\/div>\n            <\/div><div class=\"card-wrapper \">\n                <div class=\"card-header\">\n                    <a href=\"#expand-c8565b5\" class=\"card-header-button\" aria-expanded=\"false\" data-target=\"#expand-c8565b5\" aria-controls=\"expand-c8565b5\">\n                        <div class=\"left-icon-group\">\n                <div class=\"normal-icon\"><i aria-hidden=\"true\" class=\"jki jki-plus-solid\"><\/i><\/div>\n                <div class=\"active-icon\"><i aria-hidden=\"true\" class=\"jki jki-times-solid\"><\/i><\/div>\n            <\/div><span class=\"title\">HOW MANY ROOMS DO YOU HAVE?<\/span>\n                    <\/a>\n                <\/div>\n                <div class=\"card-expand\" id=\"expand-c8565b5\" style=\"display:none\"><div class=\"card-body\"><p>We offer 21 rooms with a choice of one double bed or two single beds. All rooms have air conditioning, TV, executive fridge and balcony. On the top floor we have 3 fully equipped apartments with large terraces.<\/p><\/div><\/div>\n            <\/div><div class=\"card-wrapper \">\n                <div class=\"card-header\">\n                    <a href=\"#expand-34c3ab0\" class=\"card-header-button\" aria-expanded=\"false\" data-target=\"#expand-34c3ab0\" aria-controls=\"expand-34c3ab0\">\n                        <div class=\"left-icon-group\">\n                <div class=\"normal-icon\"><i aria-hidden=\"true\" class=\"jki jki-plus-solid\"><\/i><\/div>\n                <div class=\"active-icon\"><i aria-hidden=\"true\" class=\"jki jki-times-solid\"><\/i><\/div>\n            <\/div><span class=\"title\">WHAT ADDITIONAL SERVICES DO YOU OFFER?<\/span>\n                    <\/a>\n                <\/div>\n                <div class=\"card-expand\" id=\"expand-34c3ab0\" style=\"display:none\"><div class=\"card-body\"><p>We have at your disposal<\/p><ul><li>Complimentary amenities: online check-in, access codes, filtered drinking water, kettle, clothes irons.<\/li><li>For a fee: safe, cot, coin-operated laundry, vending machine, coffee machine.<\/li><li style=\"list-style-type: none\">\u00a0<\/li><\/ul><\/div><\/div>\n            <\/div><div class=\"card-wrapper \">\n                <div class=\"card-header\">\n                    <a href=\"#expand-7996546\" class=\"card-header-button\" aria-expanded=\"false\" data-target=\"#expand-7996546\" aria-controls=\"expand-7996546\">\n                        <div class=\"left-icon-group\">\n                <div class=\"normal-icon\"><i aria-hidden=\"true\" class=\"jki jki-plus-solid\"><\/i><\/div>\n                <div class=\"active-icon\"><i aria-hidden=\"true\" class=\"jki jki-times-solid\"><\/i><\/div>\n            <\/div><span class=\"title\">DO YOU HAVE PARKING?<\/span>\n                    <\/a>\n                <\/div>\n                <div class=\"card-expand\" id=\"expand-7996546\" style=\"display:none\"><div class=\"card-body\"><p>No, we do not have our own car park.<\/p><\/div><\/div>\n            <\/div><div class=\"card-wrapper \">\n                <div class=\"card-header\">\n                    <a href=\"#expand-aada15c\" class=\"card-header-button\" aria-expanded=\"false\" data-target=\"#expand-aada15c\" aria-controls=\"expand-aada15c\">\n                        <div class=\"left-icon-group\">\n                <div class=\"normal-icon\"><i aria-hidden=\"true\" class=\"jki jki-plus-solid\"><\/i><\/div>\n                <div class=\"active-icon\"><i aria-hidden=\"true\" class=\"jki jki-times-solid\"><\/i><\/div>\n            <\/div><span class=\"title\">DO THE ROOMS HAVE AIR CONDITIONING?<\/span>\n                    <\/a>\n                <\/div>\n                <div class=\"card-expand\" id=\"expand-aada15c\" style=\"display:none\"><div class=\"card-body\"><p>Yes, all our rooms have air conditioning.<\/p><\/div><\/div>\n            <\/div><div class=\"card-wrapper \">\n                <div class=\"card-header\">\n                    <a href=\"#expand-b277f9b\" class=\"card-header-button\" aria-expanded=\"false\" data-target=\"#expand-b277f9b\" aria-controls=\"expand-b277f9b\">\n                        <div class=\"left-icon-group\">\n                <div class=\"normal-icon\"><i aria-hidden=\"true\" class=\"jki jki-plus-solid\"><\/i><\/div>\n                <div class=\"active-icon\"><i aria-hidden=\"true\" class=\"jki jki-times-solid\"><\/i><\/div>\n            <\/div><span class=\"title\">DO THE ROOMS HAVE BALCONIES?<\/span>\n                    <\/a>\n                <\/div>\n                <div class=\"card-expand\" id=\"expand-b277f9b\" style=\"display:none\"><div class=\"card-body\"><p>Yes, all our rooms have a balcony\/terrace.<\/p><\/div><\/div>\n            <\/div><div class=\"card-wrapper \">\n                <div class=\"card-header\">\n                    <a href=\"#expand-c49ec7b\" class=\"card-header-button\" aria-expanded=\"false\" data-target=\"#expand-c49ec7b\" aria-controls=\"expand-c49ec7b\">\n                        <div class=\"left-icon-group\">\n                <div class=\"normal-icon\"><i aria-hidden=\"true\" class=\"jki jki-plus-solid\"><\/i><\/div>\n                <div class=\"active-icon\"><i aria-hidden=\"true\" class=\"jki jki-times-solid\"><\/i><\/div>\n            <\/div><span class=\"title\">DOES THE ROOM HAVE WIFI?<\/span>\n                    <\/a>\n                <\/div>\n                <div class=\"card-expand\" id=\"expand-c49ec7b\" style=\"display:none\"><div class=\"card-body\"><p>Yes, all our rooms have free Wi-Fi.<\/p><\/div><\/div>\n            <\/div><div class=\"card-wrapper \">\n                <div class=\"card-header\">\n                    <a href=\"#expand-4fef825\" class=\"card-header-button\" aria-expanded=\"false\" data-target=\"#expand-4fef825\" aria-controls=\"expand-4fef825\">\n                        <div class=\"left-icon-group\">\n                <div class=\"normal-icon\"><i aria-hidden=\"true\" class=\"jki jki-plus-solid\"><\/i><\/div>\n                <div class=\"active-icon\"><i aria-hidden=\"true\" class=\"jki jki-times-solid\"><\/i><\/div>\n            <\/div><span class=\"title\">WHAT SIZE ARE THE BEDS?<\/span>\n                    <\/a>\n                <\/div>\n                <div class=\"card-expand\" id=\"expand-4fef825\" style=\"display:none\"><div class=\"card-body\"><p>We have single beds measuring 90 x 190 cm and double beds measuring 150 x 190 cm.<\/p><\/div><\/div>\n            <\/div><div class=\"card-wrapper \">\n                <div class=\"card-header\">\n                    <a href=\"#expand-91d858f\" class=\"card-header-button\" aria-expanded=\"false\" data-target=\"#expand-91d858f\" aria-controls=\"expand-91d858f\">\n                        <div class=\"left-icon-group\">\n                <div class=\"normal-icon\"><i aria-hidden=\"true\" class=\"jki jki-plus-solid\"><\/i><\/div>\n                <div class=\"active-icon\"><i aria-hidden=\"true\" class=\"jki jki-times-solid\"><\/i><\/div>\n            <\/div><span class=\"title\">DO YOU OFFER BREAKFAST?<\/span>\n                    <\/a>\n                <\/div>\n                <div class=\"card-expand\" id=\"expand-91d858f\" style=\"display:none\"><div class=\"card-body\"><p>We do not offer that service. There are numerous dining options around the hotel.<\/p><\/div><\/div>\n            <\/div><div class=\"card-wrapper \">\n                <div class=\"card-header\">\n                    <a href=\"#expand-367b21d\" class=\"card-header-button\" aria-expanded=\"false\" data-target=\"#expand-367b21d\" aria-controls=\"expand-367b21d\">\n                        <div class=\"left-icon-group\">\n                <div class=\"normal-icon\"><i aria-hidden=\"true\" class=\"jki jki-plus-solid\"><\/i><\/div>\n                <div class=\"active-icon\"><i aria-hidden=\"true\" class=\"jki jki-times-solid\"><\/i><\/div>\n            <\/div><span class=\"title\">WHAT TV CHANNELS DO YOU OFFER?<\/span>\n                    <\/a>\n                <\/div>\n                <div class=\"card-expand\" id=\"expand-367b21d\" style=\"display:none\"><div class=\"card-body\"><p>We offer the basic package from the contracted fibre provider. With our Smart TVs, you can access all the services you subscribe to.<\/p><\/div><\/div>\n            <\/div><div class=\"card-wrapper \">\n                <div class=\"card-header\">\n                    <a href=\"#expand-fa1a44b\" class=\"card-header-button\" aria-expanded=\"false\" data-target=\"#expand-fa1a44b\" aria-controls=\"expand-fa1a44b\">\n                        <div class=\"left-icon-group\">\n                <div class=\"normal-icon\"><i aria-hidden=\"true\" class=\"jki jki-plus-solid\"><\/i><\/div>\n                <div class=\"active-icon\"><i aria-hidden=\"true\" class=\"jki jki-times-solid\"><\/i><\/div>\n            <\/div><span class=\"title\">DO YOU ACCEPT PETS?<\/span>\n                    <\/a>\n                <\/div>\n                <div class=\"card-expand\" id=\"expand-fa1a44b\" style=\"display:none\"><div class=\"card-body\"><p>Pets are not permitted in the hotel.<\/p><\/div><\/div>\n            <\/div><div class=\"card-wrapper \">\n                <div class=\"card-header\">\n                    <a href=\"#expand-8987a88\" class=\"card-header-button\" aria-expanded=\"false\" data-target=\"#expand-8987a88\" aria-controls=\"expand-8987a88\">\n                        <div class=\"left-icon-group\">\n                <div class=\"normal-icon\"><i aria-hidden=\"true\" class=\"jki jki-plus-solid\"><\/i><\/div>\n                <div class=\"active-icon\"><i aria-hidden=\"true\" class=\"jki jki-times-solid\"><\/i><\/div>\n            <\/div><span class=\"title\">Is smoking permitted in the hotel?<\/span>\n                    <\/a>\n                <\/div>\n                <div class=\"card-expand\" id=\"expand-8987a88\" style=\"display:none\"><div class=\"card-body\"><p>All rooms at this hotel are smoke-free. If tobacco smoke is detected, a cleaning fee of \u20ac100 will be charged.<\/p><\/div><\/div>\n            <\/div><div class=\"card-wrapper \">\n                <div class=\"card-header\">\n                    <a href=\"#expand-45b7d26\" class=\"card-header-button\" aria-expanded=\"false\" data-target=\"#expand-45b7d26\" aria-controls=\"expand-45b7d26\">\n                        <div class=\"left-icon-group\">\n                <div class=\"normal-icon\"><i aria-hidden=\"true\" class=\"jki jki-plus-solid\"><\/i><\/div>\n                <div class=\"active-icon\"><i aria-hidden=\"true\" class=\"jki jki-times-solid\"><\/i><\/div>\n            <\/div><span class=\"title\">DO YOU HAVE A HAIRDRYER?<\/span>\n                    <\/a>\n                <\/div>\n                <div class=\"card-expand\" id=\"expand-45b7d26\" style=\"display:none\"><div class=\"card-body\"><p>Yes, you will find a hairdryer in the cupboard for your use.<\/p><\/div><\/div>\n            <\/div><div class=\"card-wrapper \">\n                <div class=\"card-header\">\n                    <a href=\"#expand-6df3f14\" class=\"card-header-button\" aria-expanded=\"false\" data-target=\"#expand-6df3f14\" aria-controls=\"expand-6df3f14\">\n                        <div class=\"left-icon-group\">\n                <div class=\"normal-icon\"><i aria-hidden=\"true\" class=\"jki jki-plus-solid\"><\/i><\/div>\n                <div class=\"active-icon\"><i aria-hidden=\"true\" class=\"jki jki-times-solid\"><\/i><\/div>\n            <\/div><span class=\"title\">Can a cot be placed in the room?<\/span>\n                    <\/a>\n                <\/div>\n                <div class=\"card-expand\" id=\"expand-6df3f14\" style=\"display:none\"><div class=\"card-body\"><p>Yes, it can be provided subject to availability and prior reservation, at an additional cost for the entire stay. If you have not reserved it in advance, please enquire at reception, where we are always happy to accommodate your needs.<\/p><\/div><\/div>\n            <\/div><div class=\"card-wrapper \">\n                <div class=\"card-header\">\n                    <a href=\"#expand-1cbe212\" class=\"card-header-button\" aria-expanded=\"false\" data-target=\"#expand-1cbe212\" aria-controls=\"expand-1cbe212\">\n                        <div class=\"left-icon-group\">\n                <div class=\"normal-icon\"><i aria-hidden=\"true\" class=\"jki jki-plus-solid\"><\/i><\/div>\n                <div class=\"active-icon\"><i aria-hidden=\"true\" class=\"jki jki-times-solid\"><\/i><\/div>\n            <\/div><span class=\"title\">DO YOU HAVE A SAFE?<\/span>\n                    <\/a>\n                <\/div>\n                <div class=\"card-expand\" id=\"expand-1cbe212\" style=\"display:none\"><div class=\"card-body\"><p>Yes, this service has an additional cost. To sign up for it, you must do so in person at reception during opening hours or by emailing reservas@hotelventus.com, where we will send you the instructions.<\/p><\/div><\/div>\n            <\/div><div class=\"card-wrapper \">\n                <div class=\"card-header\">\n                    <a href=\"#expand-74d1232\" class=\"card-header-button\" aria-expanded=\"false\" data-target=\"#expand-74d1232\" aria-controls=\"expand-74d1232\">\n                        <div class=\"left-icon-group\">\n                <div class=\"normal-icon\"><i aria-hidden=\"true\" class=\"jki jki-plus-solid\"><\/i><\/div>\n                <div class=\"active-icon\"><i aria-hidden=\"true\" class=\"jki jki-times-solid\"><\/i><\/div>\n            <\/div><span class=\"title\">IS THE RECEPTION OPEN 24 HOURS? \u2013 WHAT ARE THE RECEPTION OPENING HOURS?<\/span>\n                    <\/a>\n                <\/div>\n                <div class=\"card-expand\" id=\"expand-74d1232\" style=\"display:none\"><div class=\"card-body\"><p>Our reception is open 24\/7<\/p><\/div><\/div>\n            <\/div><div class=\"card-wrapper \">\n                <div class=\"card-header\">\n                    <a href=\"#expand-4c2c804\" class=\"card-header-button\" aria-expanded=\"false\" data-target=\"#expand-4c2c804\" aria-controls=\"expand-4c2c804\">\n                        <div class=\"left-icon-group\">\n                <div class=\"normal-icon\"><i aria-hidden=\"true\" class=\"jki jki-plus-solid\"><\/i><\/div>\n                <div class=\"active-icon\"><i aria-hidden=\"true\" class=\"jki jki-times-solid\"><\/i><\/div>\n            <\/div><span class=\"title\">WHAT IF I HAVE AN EMERGENCY AFTER RECEPTION HOURS?<\/span>\n                    <\/a>\n                <\/div>\n                <div class=\"card-expand\" id=\"expand-4c2c804\" style=\"display:none\"><div class=\"card-body\"><p>We have a 24-hour contact number for hotel guests, which you can call or send a WhatsApp message to (+34 658 037 688). We will be happy to assist you.<\/p><\/div><\/div>\n            <\/div><div class=\"card-wrapper \">\n                <div class=\"card-header\">\n                    <a href=\"#expand-e64ab7b\" class=\"card-header-button\" aria-expanded=\"false\" data-target=\"#expand-e64ab7b\" aria-controls=\"expand-e64ab7b\">\n                        <div class=\"left-icon-group\">\n                <div class=\"normal-icon\"><i aria-hidden=\"true\" class=\"jki jki-plus-solid\"><\/i><\/div>\n                <div class=\"active-icon\"><i aria-hidden=\"true\" class=\"jki jki-times-solid\"><\/i><\/div>\n            <\/div><span class=\"title\">AT WHAT AGE SHOULD TRAVELLERS REGISTER?<\/span>\n                    <\/a>\n                <\/div>\n                <div class=\"card-expand\" id=\"expand-e64ab7b\" style=\"display:none\"><div class=\"card-body\"><p>All persons over the age of 14 must complete the passenger registration form.<\/p><\/div><\/div>\n            <\/div><div class=\"card-wrapper \">\n                <div class=\"card-header\">\n                    <a href=\"#expand-2cef750\" class=\"card-header-button\" aria-expanded=\"false\" data-target=\"#expand-2cef750\" aria-controls=\"expand-2cef750\">\n                        <div class=\"left-icon-group\">\n                <div class=\"normal-icon\"><i aria-hidden=\"true\" class=\"jki jki-plus-solid\"><\/i><\/div>\n                <div class=\"active-icon\"><i aria-hidden=\"true\" class=\"jki jki-times-solid\"><\/i><\/div>\n            <\/div><span class=\"title\">DO YOU OFFER DISCOUNTS TO CANARIAN RESIDENTS?<\/span>\n                    <\/a>\n                <\/div>\n                <div class=\"card-expand\" id=\"expand-2cef750\" style=\"display:none\"><div class=\"card-body\"><p>We do not offer this discount. All our customers receive a 5% discount when booking directly through our website: www.hotelventus.com. Simply enter the promotional code mentioned there during the booking process.<\/p><\/div><\/div>\n            <\/div><div class=\"card-wrapper \">\n                <div class=\"card-header\">\n                    <a href=\"#expand-fb072c6\" class=\"card-header-button\" aria-expanded=\"false\" data-target=\"#expand-fb072c6\" aria-controls=\"expand-fb072c6\">\n                        <div class=\"left-icon-group\">\n                <div class=\"normal-icon\"><i aria-hidden=\"true\" class=\"jki jki-plus-solid\"><\/i><\/div>\n                <div class=\"active-icon\"><i aria-hidden=\"true\" class=\"jki jki-times-solid\"><\/i><\/div>\n            <\/div><span class=\"title\">DO YOU HAVE ANY DISCOUNTS FOR CUSTOMERS?<\/span>\n                    <\/a>\n                <\/div>\n                <div class=\"card-expand\" id=\"expand-fb072c6\" style=\"display:none\"><div class=\"card-body\"><p>Yes, our customers receive a 5% discount when booking directly through our website: www.hotelventus.com. They just need to enter the promotional code mentioned there.<\/p><\/div><\/div>\n            <\/div><div class=\"card-wrapper \">\n                <div class=\"card-header\">\n                    <a href=\"#expand-ee2b627\" class=\"card-header-button\" aria-expanded=\"false\" data-target=\"#expand-ee2b627\" aria-controls=\"expand-ee2b627\">\n                        <div class=\"left-icon-group\">\n                <div class=\"normal-icon\"><i aria-hidden=\"true\" class=\"jki jki-plus-solid\"><\/i><\/div>\n                <div class=\"active-icon\"><i aria-hidden=\"true\" class=\"jki jki-times-solid\"><\/i><\/div>\n            <\/div><span class=\"title\">WHAT OPTIONS DO I HAVE FOR ENTERING AND LEAVING THE HOTEL?<\/span>\n                    <\/a>\n                <\/div>\n                <div class=\"card-expand\" id=\"expand-ee2b627\" style=\"display:none\"><div class=\"card-body\"><ul><li>APP<\/li><li>Card<\/li><li>Access code<\/li><\/ul><\/div><\/div>\n            <\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7a9ac47 e-flex e-con-boxed e-con e-parent\" data-id=\"7a9ac47\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-0845bb1 e-con-full e-flex e-con e-child\" data-id=\"0845bb1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3a8d605 elementor-widget elementor-widget-heading\" data-id=\"3a8d605\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Reservations, payment methods, changes and cancellations<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fdfd21b elementor-widget elementor-widget-jkit_accordion\" data-id=\"fdfd21b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"jkit_accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div  class=\"jeg-elementor-kit jkit-accordion style-shadow jeg_module__1_6a5c30c6eafba\" ><div class=\"card-wrapper expand\">\n                <div class=\"card-header\">\n                    <a href=\"#expand-8fab880\" class=\"card-header-button\" aria-expanded=\"false\" data-target=\"#expand-8fab880\" aria-controls=\"expand-8fab880\">\n                        <div class=\"left-icon-group\">\n                <div class=\"normal-icon\"><i aria-hidden=\"true\" class=\"jki jki-plus-solid\"><\/i><\/div>\n                <div class=\"active-icon\"><i aria-hidden=\"true\" class=\"jki jki-times-solid\"><\/i><\/div>\n            <\/div><span class=\"title\">WHAT IS THE CANCELLATION POLICY?<\/span>\n                    <\/a>\n                <\/div>\n                <div class=\"card-expand\" id=\"expand-8fab880\" style=\"display:block\"><div class=\"card-body\"><ul><li>Free cancellation: cancellations made more than 48 hours before check-in time (3:00 pm check-in).<\/li><li>No refund: cancellations made less than 48 hours before arrival time (3:00 pm check-in)<\/li><\/ul><\/div><\/div>\n            <\/div><div class=\"card-wrapper \">\n                <div class=\"card-header\">\n                    <a href=\"#expand-8eddde9\" class=\"card-header-button\" aria-expanded=\"false\" data-target=\"#expand-8eddde9\" aria-controls=\"expand-8eddde9\">\n                        <div class=\"left-icon-group\">\n                <div class=\"normal-icon\"><i aria-hidden=\"true\" class=\"jki jki-plus-solid\"><\/i><\/div>\n                <div class=\"active-icon\"><i aria-hidden=\"true\" class=\"jki jki-times-solid\"><\/i><\/div>\n            <\/div><span class=\"title\">DO I HAVE TO PAY 100% TO MAKE A RESERVATION?<\/span>\n                    <\/a>\n                <\/div>\n                <div class=\"card-expand\" id=\"expand-8eddde9\" style=\"display:none\"><div class=\"card-body\"><p>Yes, 100% payment must be made when making the booking.<\/p><\/div><\/div>\n            <\/div><div class=\"card-wrapper \">\n                <div class=\"card-header\">\n                    <a href=\"#expand-5c06805\" class=\"card-header-button\" aria-expanded=\"false\" data-target=\"#expand-5c06805\" aria-controls=\"expand-5c06805\">\n                        <div class=\"left-icon-group\">\n                <div class=\"normal-icon\"><i aria-hidden=\"true\" class=\"jki jki-plus-solid\"><\/i><\/div>\n                <div class=\"active-icon\"><i aria-hidden=\"true\" class=\"jki jki-times-solid\"><\/i><\/div>\n            <\/div><span class=\"title\">PAYMENT METHODS?<\/span>\n                    <\/a>\n                <\/div>\n                <div class=\"card-expand\" id=\"expand-5c06805\" style=\"display:none\"><div class=\"card-body\"><p>Payment can be made by card, bank transfer or cash.<\/p><\/div><\/div>\n            <\/div><div class=\"card-wrapper \">\n                <div class=\"card-header\">\n                    <a href=\"#expand-e383f06\" class=\"card-header-button\" aria-expanded=\"false\" data-target=\"#expand-e383f06\" aria-controls=\"expand-e383f06\">\n                        <div class=\"left-icon-group\">\n                <div class=\"normal-icon\"><i aria-hidden=\"true\" class=\"jki jki-plus-solid\"><\/i><\/div>\n                <div class=\"active-icon\"><i aria-hidden=\"true\" class=\"jki jki-times-solid\"><\/i><\/div>\n            <\/div><span class=\"title\">BOOK WITH BOOKING-EXPEDIA... AND I NEED TO MAKE A CHANGE TO THE BOOKING<\/span>\n                    <\/a>\n                <\/div>\n                <div class=\"card-expand\" id=\"expand-e383f06\" style=\"display:none\"><div class=\"card-body\"><p>You must process your request directly with the sales channel through which you contracted the service. This includes cancellations, date changes, among others.<\/p><\/div><\/div>\n            <\/div><div class=\"card-wrapper \">\n                <div class=\"card-header\">\n                    <a href=\"#expand-004fe17\" class=\"card-header-button\" aria-expanded=\"false\" data-target=\"#expand-004fe17\" aria-controls=\"expand-004fe17\">\n                        <div class=\"left-icon-group\">\n                <div class=\"normal-icon\"><i aria-hidden=\"true\" class=\"jki jki-plus-solid\"><\/i><\/div>\n                <div class=\"active-icon\"><i aria-hidden=\"true\" class=\"jki jki-times-solid\"><\/i><\/div>\n            <\/div><span class=\"title\">HOW DO I CHANGE MY CATEGORY (APARTMENT\/ROOM), DATE OR CANCEL?<\/span>\n                    <\/a>\n                <\/div>\n                <div class=\"card-expand\" id=\"expand-004fe17\" style=\"display:none\"><div class=\"card-body\"><ul><li>For reservations made directly with the hotel (website)<\/li><\/ul><p>If your booking was made on our website, please contact us directly at reservas@hotelventus.com and we will be happy to assist you.<\/p><ul><li>For bookings made through other sales channels: Booking, Expedia, Airbnb<br \/>If your booking was processed through Booking, Expedia, Airbnb or any other sales channel, any changes or requests must be handled directly through them.<\/li><\/ul><\/div><\/div>\n            <\/div><div class=\"card-wrapper \">\n                <div class=\"card-header\">\n                    <a href=\"#expand-3aabc84\" class=\"card-header-button\" aria-expanded=\"false\" data-target=\"#expand-3aabc84\" aria-controls=\"expand-3aabc84\">\n                        <div class=\"left-icon-group\">\n                <div class=\"normal-icon\"><i aria-hidden=\"true\" class=\"jki jki-plus-solid\"><\/i><\/div>\n                <div class=\"active-icon\"><i aria-hidden=\"true\" class=\"jki jki-times-solid\"><\/i><\/div>\n            <\/div><span class=\"title\">HOW DO I CHANGE MY CATEGORY (APARTMENT\/ROOM), DATE OR CANCEL?<\/span>\n                    <\/a>\n                <\/div>\n                <div class=\"card-expand\" id=\"expand-3aabc84\" style=\"display:none\"><div class=\"card-body\"><ul><li>For reservations made directly with the hotel (website)<\/li><\/ul><p>If your booking was made on our website, please contact us directly at reservas@hotelventus.com and we will be happy to assist you.<\/p><ul><li>For bookings made through other sales channels: Booking, Expedia, Airbnb<br \/>If your booking was processed through Booking, Expedia, Airbnb or any other sales channel, any changes or requests must be handled directly through them.<\/li><li>In both cases, remember to check the cancellation policies first.<br \/><ul><li>Free cancellation: cancellations made more than 48 hours before check-in time (3:00 pm check-in).<\/li><li>No refund: cancellations made less than 48 hours before arrival time (3:00 pm check-in)<\/li><\/ul><\/li><\/ul><\/div><\/div>\n            <\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3e5506a e-flex e-con-boxed e-con e-parent\" data-id=\"3e5506a\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-1c41edf e-con-full e-flex e-con e-child\" data-id=\"1c41edf\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-73ba6ca elementor-widget elementor-widget-heading\" data-id=\"73ba6ca\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Check-in and Check-out<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fcf2b32 elementor-widget elementor-widget-jkit_accordion\" data-id=\"fcf2b32\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"jkit_accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div  class=\"jeg-elementor-kit jkit-accordion style-shadow jeg_module__2_6a5c30c6ebffb\" ><div class=\"card-wrapper expand\">\n                <div class=\"card-header\">\n                    <a href=\"#expand-8fab880\" class=\"card-header-button\" aria-expanded=\"false\" data-target=\"#expand-8fab880\" aria-controls=\"expand-8fab880\">\n                        <div class=\"left-icon-group\">\n                <div class=\"normal-icon\"><i aria-hidden=\"true\" class=\"jki jki-plus-solid\"><\/i><\/div>\n                <div class=\"active-icon\"><i aria-hidden=\"true\" class=\"jki jki-times-solid\"><\/i><\/div>\n            <\/div><span class=\"title\">What time is check-in?<\/span>\n                    <\/a>\n                <\/div>\n                <div class=\"card-expand\" id=\"expand-8fab880\" style=\"display:block\"><div class=\"card-body\"><p>Check-in time at the hotel is 3:00 pm, but if you arrive earlier, you can leave your luggage at reception until check-in time.<\/p><\/div><\/div>\n            <\/div><div class=\"card-wrapper \">\n                <div class=\"card-header\">\n                    <a href=\"#expand-a05a716\" class=\"card-header-button\" aria-expanded=\"false\" data-target=\"#expand-a05a716\" aria-controls=\"expand-a05a716\">\n                        <div class=\"left-icon-group\">\n                <div class=\"normal-icon\"><i aria-hidden=\"true\" class=\"jki jki-plus-solid\"><\/i><\/div>\n                <div class=\"active-icon\"><i aria-hidden=\"true\" class=\"jki jki-times-solid\"><\/i><\/div>\n            <\/div><span class=\"title\">WHAT TIME IS CHECK-OUT?<\/span>\n                    <\/a>\n                <\/div>\n                <div class=\"card-expand\" id=\"expand-a05a716\" style=\"display:none\"><div class=\"card-body\"><p>Check-out time at the hotel is 11:00 am.<\/p><\/div><\/div>\n            <\/div><div class=\"card-wrapper \">\n                <div class=\"card-header\">\n                    <a href=\"#expand-17854ec\" class=\"card-header-button\" aria-expanded=\"false\" data-target=\"#expand-17854ec\" aria-controls=\"expand-17854ec\">\n                        <div class=\"left-icon-group\">\n                <div class=\"normal-icon\"><i aria-hidden=\"true\" class=\"jki jki-plus-solid\"><\/i><\/div>\n                <div class=\"active-icon\"><i aria-hidden=\"true\" class=\"jki jki-times-solid\"><\/i><\/div>\n            <\/div><span class=\"title\">IS LATE CHECK-OUT POSSIBLE?<\/span>\n                    <\/a>\n                <\/div>\n                <div class=\"card-expand\" id=\"expand-17854ec\" style=\"display:none\"><div class=\"card-body\"><p>This may be possible depending on availability and subject to prior notice. This service incurs an additional charge depending on the departure time. Please enquire at reception in person or by email.<\/p><p>reservas@hotelventus.com.<\/p><\/div><\/div>\n            <\/div><div class=\"card-wrapper \">\n                <div class=\"card-header\">\n                    <a href=\"#expand-e4feb8a\" class=\"card-header-button\" aria-expanded=\"false\" data-target=\"#expand-e4feb8a\" aria-controls=\"expand-e4feb8a\">\n                        <div class=\"left-icon-group\">\n                <div class=\"normal-icon\"><i aria-hidden=\"true\" class=\"jki jki-plus-solid\"><\/i><\/div>\n                <div class=\"active-icon\"><i aria-hidden=\"true\" class=\"jki jki-times-solid\"><\/i><\/div>\n            <\/div><span class=\"title\">IS EARLY CHECK-IN POSSIBLE?<\/span>\n                    <\/a>\n                <\/div>\n                <div class=\"card-expand\" id=\"expand-e4feb8a\" style=\"display:none\"><div class=\"card-body\"><p>Yes, subject to availability and prior confirmation. This service has an additional cost depending on the time of arrival. Please enquire at reception in person or by email: reservas@hotelventus.com.<\/p><\/div><\/div>\n            <\/div><div class=\"card-wrapper \">\n                <div class=\"card-header\">\n                    <a href=\"#expand-66a3c32\" class=\"card-header-button\" aria-expanded=\"false\" data-target=\"#expand-66a3c32\" aria-controls=\"expand-66a3c32\">\n                        <div class=\"left-icon-group\">\n                <div class=\"normal-icon\"><i aria-hidden=\"true\" class=\"jki jki-plus-solid\"><\/i><\/div>\n                <div class=\"active-icon\"><i aria-hidden=\"true\" class=\"jki jki-times-solid\"><\/i><\/div>\n            <\/div><span class=\"title\">HOW CAN I CHECK IN ONLINE?<\/span>\n                    <\/a>\n                <\/div>\n                <div class=\"card-expand\" id=\"expand-66a3c32\" style=\"display:none\"><div class=\"card-body\"><p>It's very simple. Look in your inbox for the email we sent with the subject line \"CHECK IN ONLINE\" and fill in the requested information. Once you have completed this process, you will receive the access codes for the hotel, which will make your check-in much quicker and save you any worries about your arrival time.<\/p><\/div><\/div>\n            <\/div><div class=\"card-wrapper \">\n                <div class=\"card-header\">\n                    <a href=\"#expand-a028fc4\" class=\"card-header-button\" aria-expanded=\"false\" data-target=\"#expand-a028fc4\" aria-controls=\"expand-a028fc4\">\n                        <div class=\"left-icon-group\">\n                <div class=\"normal-icon\"><i aria-hidden=\"true\" class=\"jki jki-plus-solid\"><\/i><\/div>\n                <div class=\"active-icon\"><i aria-hidden=\"true\" class=\"jki jki-times-solid\"><\/i><\/div>\n            <\/div><span class=\"title\">HOW DOES THE ACCESS CODE WORK?<\/span>\n                    <\/a>\n                <\/div>\n                <div class=\"card-expand\" id=\"expand-a028fc4\" style=\"display:none\"><div class=\"card-body\"><p>It is a very simple procedure. The instructions are sent to your email address along with the code once you have completed the online check-in. When you arrive at the hotel, you will simply need to press * on the security doors, followed by the code you received and then #: *CODE#. It works both at the main entrance and in your room.<\/p><\/div><\/div>\n            <\/div><div class=\"card-wrapper \">\n                <div class=\"card-header\">\n                    <a href=\"#expand-4658c90\" class=\"card-header-button\" aria-expanded=\"false\" data-target=\"#expand-4658c90\" aria-controls=\"expand-4658c90\">\n                        <div class=\"left-icon-group\">\n                <div class=\"normal-icon\"><i aria-hidden=\"true\" class=\"jki jki-plus-solid\"><\/i><\/div>\n                <div class=\"active-icon\"><i aria-hidden=\"true\" class=\"jki jki-times-solid\"><\/i><\/div>\n            <\/div><span class=\"title\">Can I have a key and access code?<\/span>\n                    <\/a>\n                <\/div>\n                <div class=\"card-expand\" id=\"expand-4658c90\" style=\"display:none\"><div class=\"card-body\"><p>Yes, if you entered the hotel with an access code, you can also request a card key. These work for entering and leaving the hotel.<\/p><\/div><\/div>\n            <\/div><div class=\"card-wrapper \">\n                <div class=\"card-header\">\n                    <a href=\"#expand-2198178\" class=\"card-header-button\" aria-expanded=\"false\" data-target=\"#expand-2198178\" aria-controls=\"expand-2198178\">\n                        <div class=\"left-icon-group\">\n                <div class=\"normal-icon\"><i aria-hidden=\"true\" class=\"jki jki-plus-solid\"><\/i><\/div>\n                <div class=\"active-icon\"><i aria-hidden=\"true\" class=\"jki jki-times-solid\"><\/i><\/div>\n            <\/div><span class=\"title\">HOW DO I ENTER IF THE RECEPTION IS CLOSED?<\/span>\n                    <\/a>\n                <\/div>\n                <div class=\"card-expand\" id=\"expand-2198178\" style=\"display:none\"><div class=\"card-body\"><p>We recommend that you inform us of your arrival time and check in online. This will allow us to send you an access code that can be used both at the hotel door and in your room. If you are unable to do so, we have a 24-hour contact number for hotel guests, which you can call or send a WhatsApp message to (+34 658 037 688). You will also see a sign at the hotel entrance in different languages informing you of this.<\/p><\/div><\/div>\n            <\/div><div class=\"card-wrapper \">\n                <div class=\"card-header\">\n                    <a href=\"#expand-10d132e\" class=\"card-header-button\" aria-expanded=\"false\" data-target=\"#expand-10d132e\" aria-controls=\"expand-10d132e\">\n                        <div class=\"left-icon-group\">\n                <div class=\"normal-icon\"><i aria-hidden=\"true\" class=\"jki jki-plus-solid\"><\/i><\/div>\n                <div class=\"active-icon\"><i aria-hidden=\"true\" class=\"jki jki-times-solid\"><\/i><\/div>\n            <\/div><span class=\"title\">HOW DO I CHECK OUT IF THE RECEPTION IS CLOSED?<\/span>\n                    <\/a>\n                <\/div>\n                <div class=\"card-expand\" id=\"expand-10d132e\" style=\"display:none\"><div class=\"card-body\"><p>For departures before 8:00 a.m., simply leave the key in the white mailbox located in front of the reception desk with a sign that says \"keys\".<\/p><\/div><\/div>\n            <\/div><div class=\"card-wrapper \">\n                <div class=\"card-header\">\n                    <a href=\"#expand-e18725a\" class=\"card-header-button\" aria-expanded=\"false\" data-target=\"#expand-e18725a\" aria-controls=\"expand-e18725a\">\n                        <div class=\"left-icon-group\">\n                <div class=\"normal-icon\"><i aria-hidden=\"true\" class=\"jki jki-plus-solid\"><\/i><\/div>\n                <div class=\"active-icon\"><i aria-hidden=\"true\" class=\"jki jki-times-solid\"><\/i><\/div>\n            <\/div><span class=\"title\">WHAT HAPPENS IF I CANNOT OR DID NOT DO THE WEB CHECK-IN AND I ARRIVE AFTER THE RECEPTION CLOSING TIME? IS THE RECEPTION CLOSED?<\/span>\n                    <\/a>\n                <\/div>\n                <div class=\"card-expand\" id=\"expand-e18725a\" style=\"display:none\"><div class=\"card-body\"><p>We have a contact number available until midnight for hotel guests, which you should call or send a WhatsApp message to (+34 658 037 688). You will also see a sign at the hotel entrance in different languages providing this information. If you will be arriving after midnight, please notify reception in advance and we will explain how to proceed.<\/p><\/div><\/div>\n            <\/div><div class=\"card-wrapper \">\n                <div class=\"card-header\">\n                    <a href=\"#expand-2c4efbb\" class=\"card-header-button\" aria-expanded=\"false\" data-target=\"#expand-2c4efbb\" aria-controls=\"expand-2c4efbb\">\n                        <div class=\"left-icon-group\">\n                <div class=\"normal-icon\"><i aria-hidden=\"true\" class=\"jki jki-plus-solid\"><\/i><\/div>\n                <div class=\"active-icon\"><i aria-hidden=\"true\" class=\"jki jki-times-solid\"><\/i><\/div>\n            <\/div><span class=\"title\">WHERE DO I LEAVE THE CARD IF I LEAVE BEFORE 8:00 AM?<\/span>\n                    <\/a>\n                <\/div>\n                <div class=\"card-expand\" id=\"expand-2c4efbb\" style=\"display:none\"><div class=\"card-body\"><p>In the white postbox located opposite reception with a sign that says \"Check out \u2013 keys\".<\/p><\/div><\/div>\n            <\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Frequently asked questions Hotel Ventus FAQ Hotel \/ Rooms \/ Services WHERE IS THE HOTEL LOCATED? It is located in the heart of El M\u00e9dano. Seven minutes from the South Airport (Reina Sof\u00eda), 15 minutes from the Port of Los Cristianos, steps from the beach and multiple dining and recreational options. HOW MANY ROOMS DO [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"editor_notices":[],"footnotes":""},"class_list":["post-1714","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Frequently asked questions - Ventus Hotel<\/title>\n<meta name=\"description\" content=\"Frequently asked questions about reservations, payment methods, changes and cancellations for rooms at Hotel Ventus.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/hotelventus.com\/en\/frequently-asked-questions\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Frequently asked questions - 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